Quality mark awarded for our vulnerability training
The Royal College of Psychiatrists, Money Advice Liaison Group, CAB and other organisations have recently approached the Ministry of Justice (MoJ) to call for mandatory vulnerability training for enforcement agents. For many years, here at High Court Enforcement Group, we have championed mental health and vulnerability awareness and Quality Marked vulnerability training within the enforcement industry. By having effective vulnerability policies and training in place, we ensure that employees and agents are able to understand and identify those who are vulnerable, and provide them with the skills and knowledge to manage instances of of vulnerability in a professional and effective manner.
Vulnerability and mental health awareness trainingWe wanted to further extend this vulnerability knowledge to a higher standard, so we developed the first ever regulated Level 3 award in ‘Vulnerability and Mental Health Awareness in Relation to Enforcement Practices’. The qualification forms part of High Court Enforcement Group’s wider Level 3 course in ‘Taking Control of Goods & Civil Enforcement’. These bespoke Level 3 courses are the first in the country to be validated by a national awarding body, sitting on the Regulated Qualifications framework (RQF).
Quality Mark for our vulnerability trainingHCE Group’s training in vulnerability and mental health awareness was evaluated across 23 quality mark indicators by the Ofqual accredited national awarding body, Agored Cymru. including:
- Learner engagement
- Equality and diversity
- Delivery planning & preparation
- Quality assurance
- Delivery expertise.