Help and advice

In this section, debtors can find advice on how to pay, where to go for independent debt advice and how to download our new debtor app to more easily manage their case and payments.

If you are experiencing financial difficulties, you may wish to seek free independent advice - here is a list of the main organisations.

Make a payment

You can find out how to make a payment by visiting our payments page.

Download our debtor app

You can download our free debtor app to manage your account, check your current status, as well as make payments.

The app is available on the Apple Store and Google Play. The links to download the version you need are here.

COVID-19 updates for debtors

Please visit this page for more information about what to do if you have received a notice of enforcement or are currently in a payment arrangement.


COVID-19 update for clients

Our strategy for the return to full enforcement of cases post-lockdown.