Contact & careers
Fraud and scam advice
We are aware of scammers phoning members of the public, posing as High Court Enforcement Officers (HCEOs), Certificated Enforcement Agents (CEAs) and County Court bailiffs.
During the calls, the fraudsters claim that the person owes money, and demands that they transfer funds into a bank account. Do NOT make any payment or give out your bank details.
You should end the call and contact:
- The company the person claims to work for, if the caller says they are a HCEO or CEA. Contact the High Court Enforcement Officers Association and the Civil Enforcement Association (CIVEA) for more information
- Your local county court, if the caller says they are an HMCTS bailiff. Contact details for county courts are on GOV.UK
We may contact you by phone to discuss a warrant or writ of control and will offer to take debit or credit card payments or set up a direct debit over the phone.
However, we will never:
- Telephone you to ask for your bank details (except when setting up an arrangement by direct debit)
- Telephone you to ask you to make a bank transfer using your sort code and account number
If you believe you have been a victim of this scam you should report the matter to Action Fraud online or call 0300 123 2040.
Registered office details
Registered office: High Court Enforcement Group Limited, Marine House, 2 Marine Road, Colwyn Bay, LL29 8PH
Registered in England & Wales Company No: 04527630
Data Protection Register - Z7731904
General and judgment enforcement enquiries
Clients
08450 999 666
High Court Enforcement Group Limited
Helix, 1st Floor
Edmund Street
Liverpool
L3 9NY
DX: 14104 Liverpool
Debtors
01492 539 039
High Court Enforcement Group Limited
Marine House
2 Marine Road
Colwyn Bay
LL29 8PH
DX: 17901 Colwyn Bay
If you have received a letter from HCE Group please ring the phone number on the letter you have received. This will be for one of the following offices:
- Liverpool – 0151 236 4751
- Colwyn Bay – 01492 539 039
- Swansea – 03330 031919
Alternatively please ring our debtor line: 01492 539 039 or send us an email.
Commercial and eviction services
Call our commercial and eviction services team on 03330 031919.
commercialservices@hcegroup.co.uk
High Court Enforcement Group Limited
Vaughan Thomas House
141 Walter Road
Swansea
SA1 5RW
DX: 52966 Swansea
Specific enquiries
For specific services please visit our service pages for more information:
- Judgment enforcement
- Employment tribunal /ACAS awards
- Possessions – commercial and residential landlords
- Common law evictions
- Commercial Rent Arrears Recovery (CRAR)
- Forfeiture
- Process serving
- Vehicle recovery
- Tracing
Journalist enquiries
For any media enquiries, please contact our Press Office by email.
Please note that our Press Office is ONLY able to assist with media enquiries. They do NOT have access to our case management system and cannot answer any case-related enquiries.
