Accreditation & Associations

HCE Group promotes and supports the involvement of our management and staff with relevant professional associations to develop individual knowledge and help shape legislative and industry change.


The company maintains membership of the following professional bodies through either corporate or individual membership:

High Court Enforcement Officers Association (HCEOA)

The national association representing High Court Enforcement Officers provides a voice to Government and works with Government to improve and implement industry changes.

The Authorised High Court Enforcement Officers of HCE Group are all full members of the HCEOA and Alan J Smith, Director of Corporate Governance, is the vice chairman.

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Civil Enforcement Association (CIVEA)

CIVEA is an independently funded association that represents all private certificated bailiffs (enforcement agents) in England and Wales.

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Chartered Institute of Credit Management (CICM)

CICM is Europe’s largest association for the credit management profession, providing educational training, recruitment and advisory services.

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Association of British Investigators (ABI)

The ABI has been upholding professional standards for over a century and campaigns for regulation and promotes excellence, integrity and professionalism.

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Civil Court Users Association

The Civil Court Users Association lobbies on behalf of its members to improve both civil court performance and service.

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Credit Services Association

The Credit Services Association is the UK trade association for the debt collection and debt purchase industry.

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British Standards Institute

HCE Group maintains the very highest standards and has undertaken the most stringent accreditations available through the British Standards Institute.

Our constant quest to improve the accessibility, reliability and credibility of our services has been acknowledged through five awards of the respected BSI Kite Mark.

  • Quality Management – ISO 9001: 2015
  • Information Security Management – ISO 27001: 2013
  • Health & Safety – OHSAS 18001:2007
  • Environmental Management – ISO 14001: 2015
  • Integrated Management – PAS 99:2012

Data Protection Registration Number Z7731904

COVID-19 updates for debtors

Please visit this page for more information about what to do if you have received a notice of enforcement or are currently in a payment arrangement.


COVID-19 update for clients

Our strategy for the return to full enforcement of cases post-lockdown.