HCE Group selected as training partner for CIVEA

At HCE Group, we have long since recognised that our people are fundamental to our success and that investing in comprehensive staff development enables us to retain high-calibre employees with appropriate skills and competences to deliver a highly effective and compliant service. Our continuous staff development programme supports enhanced and on-going advancement of a culture for learning to ensure that:

  • learning and excellent practice is recognised
  • challenges are relished and embraced
  • self-evaluation and critical reflection is embedded in practice and optimises opportunities to:
  1. develop the individual’s capacity and capability to carry out their duties
  2. continuously extend knowledge and enhance skills to improve the quality of learning and delivery of service

CIVEA training partner

CIVEA is the principal trade association representing civil enforcement agencies employing around 2,000 certificated enforcement agents and recently undertook a rigorous selection process to appoint three providers to deliver the Taking Control of Goods Level 2 qualification.

We are delighted to have been selected as one of three training providers.

We offer a range of courses and qualifications to clients, as well as to enforcement agents; these can be viewed here.

We are also proud to work with the MoD’s Careers Transition Partnership supporting resettlement of former members of the Armed Forces.

About the Level 2 Taking Control of Goods award

The Level 2 qualification is for new entrants into the industry and for existing enforcement agents wishing to upskill their knowledge of new legislation, or any other individual involved in the practice of Taking Control of Goods.

HCE Group’s L2 qualification aims to establish the knowledge required by law to obtain an Enforcement Agent’s Certificate and is endorsed by The Chartered Institute of Legal Executives (CILEx).

Accreditation

CILEx is the professional association which represents more than 20,000 trainees and practising Chartered Legal Executives. They work closely with Government and the Ministry of Justice and are recognised in England and Wales as one of the three core approved regulators of the legal profession alongside barristers and solicitors.

Level 3 qualification

Our Level 3 contains an advanced module in “Dealing with the vulnerable” and “Safeguarding”, which is also available with Accredited status and can be a further qualification for those enforcement agents who are interested in gaining additional CPD.

Award winning training

We’ve also picked up several awards over the past few years for our training, including:

  • IRRV Excellence in Staff Development
  • Modern Law Award for Outstanding Commitment to Training
  • British Credit Awards – Learning and Development Impact Award

COVID-19 updates for debtors

Please visit this page for more information about what to do if you have received a notice of enforcement or are currently in a payment arrangement.

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COVID-19 update for clients

Our strategy for the return to full enforcement of cases post-lockdown.

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