Process serving
- How quickly will the agent visit to process serve the documents?
Normally within 48 hours of instruction, so the sooner you send us the documents the sooner they will be served.
- How much do you charge for process serving?
Contact our Commercial and Eviction Services Team on 03330 031919 for full information on our fees.
- What happens when I think the person who I need to process serve may have moved?
We will visit the address and confirm with neighbours and try to obtain a further address.
- Can you break in to premises when process serving documents?
No we can’t break in to the property.
- I have a question that is not listed?
You can call any member of our team who will be able to answer your question, don’t worry how trivial it may seem, we are here to help. Please ring 03330 031919 and ask to speak to a member of our Commercial and Eviction Services Team.
- What do I do now to instruct HCE Group to process serve my documents?
If you wish to instruct us, simply post or email copies of your documents to our Swansea office.
Commercial and Eviction Services Team
High Court Enforcement Group
Vaughan Thomas House
141 Walter Road
Swansea
SA1 5RW - What additional information do you need to process serve documents?
As much information as you have, no matter how trivial it may seem.
- Contact name if a company
- Contact telephone numbers, landline and mobiles
- Email addresses
- Asset details, vans cars stock supplied
- Alternative trading addresses
- Web pages or social media pages, e.g. Facebook, LinkedIn, Instagram etc
- Where goods were delivered
- What if you can’t meet with the respondent when process serving?
We leave an appointment letter and re-attend – if they do not meet with the officer, a substituted service will occur.

